Improve the success of your business transformation

Skill Up Leader’s AI change management activation platform helps senior management improve communication between them and the frontline, leading to more successful transformations
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Companies worldwide achieve their change targets with Skill Up Leader

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88% of business transformations fail to achieve their original ambitions

Not because strategy is flawed...

...but because of a communication gap between management and employees.

As the CEO, Head of Transformation and CHRO there are two unsolved challenges in a change process:
‍
How to keep employees engaged and aligned during the transformation for a smooth transition? How to measure the pulse of the organisation to spot friction early and take action?

Get your 2-in-1 AI change curriculum

Help your team leaders move from misalignment to committed action in weeks with a customized change curriculum. Senior management also gets real-time insights into what is blocking change and where employees feel things are going wrong
Two leaders discuss strategy, transformation, employee engagement, and AI coaching with Skill Up Leader.
Strategy understanding
Help your team leaders understand the new strategy
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Professionals explore transformation, employee engagement, and AI coaching in Skill Up Leader style.
Leading change
Help your team leaders connect the change to their team, so the “why” becomes clearer
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A team reflects on employee engagement, transformation, and AI coaching with Skill Up Leader.
Current team reflection
Help your team leaders spot confidence gaps, confusion and support needs of their teams
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Colleagues navigate change, employee engagement, and AI coaching with Skill Up Leader.
Difficult conversations
Help your team leaders respond to skepticism or frustration in their teams
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A C-level leader considers transformation, employee engagement, and AI coaching with Skill Up Leader.
Your choice
Help your team leaders with whatever they need
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Our standard AI leadership simulation

Imagine if all your team leaders mastered these topics and applied them every day. That would be possible with Skill Up Leader`s 8-minute micro-learning sessions

Woche -4

Vorbereitung

Ihre HR-Abteilung wählt die teilnehmenden Teamleitungen aus und bereitet sie einfach mit unseren Vorlagen vor

Woche 1

Kickoff Umfrage

Die Mitarbeitenden der Teamleitung füllen eine anonyme 10-minütige Umfrage als Datengrundlage aus

Woche 1-5

Coaching Sessions

Personalisiertes Coaching Programm für die Teamleitung mit 5x wöchentlichen 20-minütigen KI Coaching- Einheiten

Woche 9

Endumfrage

Nach einer 4-wöchigen Implementierungszeit Durchführung einer 5-minütigen Endumfrage der Mitarbeitenden, um den Erfolg zu messen

Woche 10

Bericht

Ihre HR-Abteilung erhält einen Bericht, der den Nutzen der Investition zeigt und Ideen für weitere HR-Projekte gibt

Team leader practicing structured situation-behavior-impact feedback with an employee in a performance coaching session, highlighting Skillupleader AI simulation training platform, AI coaching platform, and leadership training simulations.
Feedback with SBI
Your team leaders will learn how to deliver clear, practical feedback that helps employees improve and grow
See demo
Supervisor leading a difficult employee feedback conversation using DESC communication frameworks in a modern workplace, reflecting Skill Up Leader review, AI leadership coaching program, and AI avatar training solutions.
Feedback with DESC
Your team leaders will build confidence in leading structured feedback conversations, even in challenging situations
See demo
Supervisor leading a difficult employee feedback conversation using DESC communication frameworks in a modern workplace, reflecting Skill Up Leader review, AI leadership coaching program, and AI avatar training solutions.
Feedback with EEC
Your team leaders will practice giving balanced feedback that strengthens performance while maintaining trust
See demo
Manager clearly communicating annual bonus decisions to an employee while maintaining motivation, showcasing Skill Up Leader corporate leadership coaching and leadership training for managers.
Bonus communication
Your team leaders will strengthen their ability to communicate bonus decisions clearly while maintaining motivation and engagement
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HR leader conducting a respectful employee termination meeting with professionalism and empathy, supported by Skill Up Leader AI roleplay training and difficult workplace conversation practice.
Employee termination
Your team leaders will learn to handle difficult termination conversations with professionalism, clarity, and respect
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Team leader discussing denied promotion outcomes with an employee while supporting future growth, reflecting Skill Up Leader leadership coaching for companies and AI leadership training.
Denied promotion
Your team leaders will practice delivering tough promotion decisions in a constructive way that supports future growth
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Manager guiding an employee through a role transition with reassurance and transparency, representing Skillupleader AI coaching platform and leadership development solutions.
Role change communication
Your team leaders will improve how they guide employees through role changes with transparency and reassurance
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Manager and employee negotiating compensation in a structured salary discussion, supported by Skill Up Leader AI leadership coaching and Harvard negotiation leadership development.
Salary negotiation
Your team leaders will develop stronger skills for navigating salary discussions fairly and effectively
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Team leader aligning priorities and responsibilities with an employee in a strategic discussion, highlighting Skill Up Leader AI conversation simulation and management development.
Scope negotiation
Your team leaders will practice aligning priorities, responsibilities, and expectations with confidence
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Manager discussing hybrid work solutions with an employee, demonstrating Skill Up Leader AI coaching platform, leadership flexibility, and workplace performance optimization.
Flexible work negotiation
Your team leaders will learn how to create work arrangements that balance employee needs with business goals
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Team leader coaching a disengaged employee to restore motivation and performance, supported by Skill Up Leader AI leadership coach and employee engagement development.
Employee disengagement
Your team leaders will gain the tools to recognize and address disengagement before it impacts results
See demo
Manager conducting a performance improvement discussion with an underperforming employee, illustrating Skill Up Leader AI soft skills training and performance coaching.
Poor performance
Your team leaders will strengthen their ability to address underperformance with clarity, accountability, and support
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Leader addressing workplace behavioral challenges while preserving team culture, reflecting Skill Up Leader AI roleplay training and management coaching.
Behavioral issues
Your team leaders will learn to address challenging behaviors while protecting team culture and standards
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Team leader guiding employee career planning and skill development in a coaching session, highlighting Skill Up Leader leadership coaching for organizations.
Career conversations
Your team leaders will become more effective at supporting employee growth through meaningful development discussions
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Manager conducting structured annual employee reviews, supported by Skill Up Leader AI leadership development, leadership coaching, and performance management.
Performance reviews
Your team leaders will improve how they conduct structured performance reviews that inspire progress
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Team leader thoughtfully evaluating personal leadership strengths and growth areas, reflecting Skill Up Leader AI leadership coaching program.
Self reflection
Your team leaders will strengthen their leadership through thoughtful self-assessment
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Leadership team assessing collaboration and team performance in a strategy session, demonstrating Skill Up Leader AI leadership development for companies.
Team reflection
Your team leaders will improve team outcomes through stronger reflection on collaboration and performance
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Manager and employee reviewing development progress and growth opportunities, highlighting Skill Up Leader AI coaching solutions.
Employee reflection
Your team leaders will deepen their understanding of individual employee development
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Business leader reflecting on relationships with peers, stakeholders, and senior management, showcasing Skill Up Leader executive leadership development.
Stakeholder reflection
Your team leaders will build stronger leadership capabilities across peers, stakeholders and senior management.
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Executive leadership team reviewing organizational performance and strategy, supported by Skill Up Leader leadership development Switzerland.
Company reflection
Your team leaders will develop broader strategic awareness of organizational performance and direction
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Team leader adapting management style to employee performance needs, showcasing Skill Up Leader leadership coaching for managers and companies.
Situational leadership
Your team leaders will learn how to adapt their leadership style to maximize employee performance
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Leader empowering employees through trust and support, reflecting Skill Up Leader AI leadership coaching and scalable management development.
Servant leadership
Your team leaders will strengthen their ability to lead through support, trust, and empowerment
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HR and leadership teams strengthening employee attraction and retention strategies, supported by Skill Up Leader corporate employee development.
Employee value proposition
Your team leaders will better understand what attracts, motivates, and retains employees
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Leadership trainer presenting employee motivation frameworks to managers, highlighting Skill Up Leader leadership education and AI leadership development.
Maslow motivation theory
Your team leaders will explore how human needs influence motivation and performance
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Managers learning employee engagement and satisfaction strategies through professional leadership training, supported by Skill Up Leader.
Herzberg motivation theory
Your team leaders will gain insight into what drives employee satisfaction and engagement
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Team environment where employees confidently share ideas, demonstrating Skill Up Leader leadership coaching for trust-based workplace cultures.
Psychological safety
Your team leaders will learn how to foster environments where employees feel safe tocontribute and perform.
See demo
Organizational leader presenting strategic change initiatives to employees, showcasing Skill Up Leader change leadership coaching.
Kotter change model
Your team leaders will build stronger capabilities for leading successful organizational change
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Leadership workshop teaching communication frameworks for managers, reflecting Skill Up Leader AI communication simulation and leadership training.
Four-sides communication model
Your team leaders will improve communication by understanding the deeper dynamics behind conversations
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Executive leader negotiating strategically in a boardroom, representing Skill Up Leader AI leadership coach and corporate negotiation development.
Harvard negotiation method
Your team leaders will strengthen negotiation skills through proven strategic frameworks
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Manager facilitating team conflict resolution discussions, supported by Skill Up Leader AI simulation training and workplace communication development.
Team conflict with TKI model
Your team leaders will learn practical approaches for managing and resolving team conflict
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Leader confidently delivering a persuasive business presentation to stakeholders, showcasing Skill Up Leader communication training and executive leadership development.
Elevator pitch with storytelling
Your team leaders will improve how they communicate ideas clearly and persuasively
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Manager coaching an employee through structured goal-setting and performance improvement, highlighting Skill Up Leader AI coaching platform, AI leadership coaching program, and measurable employee development.
Coaching with GROW model
Your team leaders will develop coaching skills that unlock employee growth and performance
See demo
a black arrow to the left to go through the various Skill Up Leader programs
a black arrow to the right to go through the various Skill Up Leader programs

How to use the AI change management of Skill Up Leader

Whether your company is going through restructuring, M&A integration, workforce transformation, or simply wants to improve employee engagement, Skill Up Leader helps you achieve faster alignment and more successful change

Woche -4

Vorbereitung

Ihre HR-Abteilung wählt die teilnehmenden Teamleitungen aus und bereitet sie einfach mit unseren Vorlagen vor

Woche 1

Kickoff Umfrage

Die Mitarbeitenden der Teamleitung füllen eine anonyme 10-minütige Umfrage als Datengrundlage aus

Woche 1-5

Coaching Sessions

Personalisiertes Coaching Programm für die Teamleitung mit 5x wöchentlichen 20-minütigen KI Coaching- Einheiten

Woche 9

Endumfrage

Nach einer 4-wöchigen Implementierungszeit Durchführung einer 5-minütigen Endumfrage der Mitarbeitenden, um den Erfolg zu messen

Woche 10

Bericht

Ihre HR-Abteilung erhält einen Bericht, der den Nutzen der Investition zeigt und Ideen für weitere HR-Projekte gibt

Larger transformations
Smaller transformations

Customised AI change programs
Skill Up Leader has developed a unique change methodology with an AI tool to drive higher engagement and faster adoption. Through short AI role-play conversations, employees understand the change, while senior management receives real-time, anonymous insights to spot risks early and take action. So our clients can move from misalignment to action — in weeks, not months.

Benefits:
- Stronger employee buy-in
- Faster adoption
- Higher employee engagement
- Help your senior management team see what is blocking change
- Better project success

Pricing:
- Typical investment per employee around CHF 80

Skill Up Leader leadeship scenarios

Standard AI leadership program
Get a fully-automated AI leadership coaching program that measurably boosts employee engagement in a few weeks, while gaining unique insights into what drives engagement in your company
‍
Benefits
- Only 3 hours of time required from team leaders
- More accountable team leaders
- Higher employee engagement with lower turnover and higher productivity
- Measurable ROI on this leadership development initiative
- Unique data insights on drivers of disengagement in your company

Pricing:
- Around CHF 500 per team leader (volume discounts available)

Skill Up Leader end survey image
Team leader discussing situation-behavior-impact feedback model with an employee in a structured performance meeting, supported by Skill Up Leader AI leadership coaching.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo
Supervisor leading a difficult but respectful employee conversation using structured DESC communication methods in a modern workplace.
Feedback with DESC
In the Feedback with DESC course, you will practice structuring feedback with Describe, Express, Specify, and Consequences
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
Leader delivering balanced employee feedback focused on encouragement, evaluation, and coaching during a formal development conversation.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with DESC
In the Feedback with DESC course, you will practice structuring feedback with Describe, Express, Specify, and Consequences
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with EEC
In the Feedback with EEC course, you will practice giving balanced feedback using Examples, Effects, and Changes.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo
3D segmented chart in the shape of a dollar sign with purple and lavender sections.
Feedback with SBI
In the Feedback with SBI course, you will practice giving clear feedback using Situation, Behavior, and Impact.
See demo

Increase the success of your transformation with the new communication

Start now

Advantages of our AI enterprise transformation software

Skill Up Leader is the #1 European-based company to drive higher employee buy-in and engagement during change with our unique two-way communication system
Leadership woman that looks for leadership coaching for her company
CEO/Head of Transformation/CHRO
Increase profitability by aligning your teams through a customised, scalable and affordable learning program
Enhance C-level awareness and improve project success with real-time data insights
Minimal admin effort for HR and management, with no IT involvement required
Team leader ready for coaching
Smiling woman with curly hair wearing a purple dress and patterned scarf holding a blue folder.
Team leaders
Practice key conversations with employees in a safe environment with personalised micro-learning sessions
Give anonymous feedback to the C-suite to help the company move forward
24/7 available - Learn anytime, zero scheduling friction

Highest data protection of Skill Up Leader

Change management with AI software only works when data security and compliance are fully protected. Ask for our Data Processing Agreement (DPA) for more information
ISO 27001 logo for leadership coaching platform
In progress
ISO27001
Skill Up Leader will soon be ISO 27001 certified, ensuring the highest standards of information security and data protection across the entire organization
GDPR logo for leadership coaching platform
GDPR
Skill Up Leader complies fully with GDPR requirements and ensures that your data is processed according to the highest data protection and security standards
SOC logo for leadership coaching platform
In progress
SOC2
Skill Up Leader will soon be SOC 2 Type II certified, demonstrating robust controls to protect your organization against data breaches
Business leader woman
We are a Swiss and German company with offices in Zurich Switzerland and Füssen in Bavaria. Although Skill Up Leader is an AI company, our team of real humans are just a car drive or flight away from you. Whatever we can do to help you increase employee engagement during your transformation, reach out to us and we will make it happen🇨🇭🇩🇪
Chris Bargholz
Founder & CEO
LinkedIn Logo that leads to a LinkedIn page of testimonial

Skill Up Leader FAQs

Information you should know about working with Skill Up Leader`s AI change management activation platform
Which type of companies benefit from Skill Up Leader?
Skill Up Leader can be used for large transformation projects such as restructuring, post-merger workforce integration, digital transformation roll-outs, and organizational change initiatives.

Skill Up Leader can also be used for smaller change projects like improving employee engagement, reducing turnover, strengthening culture, and leadership development.

Also no matter the company size like scale-ups, SMEs, corporates and teams cross functions and geographies.
Do we also work with consulting firms?
Yes, for consulting firms, we offer white-label solutions for you or your clients that help them win more RFPs, create new revenue streams, and deliver greater value to clients during transformation projects through our AI-powered program
Is our data secure with Skill Up Leader?
Yes. We provide a DPA and comply with GDPR requirements. Data is encrypted in transit and at rest, access is role-based, and reporting is anonymised and aggregated. We are currently working towards ISO 27001 and SOC 2 certification. Data protection is embedded in our company values from day one
Where is our data hosted?
We confirm the hosting region and sub processors during onboarding and document this in the DPA. As a Swiss/German entity, we take the necessary measures to ensure your data is stored securely in appropriate locations
Does Skill Up Leader use our data to train their models?
No. Customer data is not used to train models
Can you connect Skill Up Leader with our HRIS or LMS system?
Yes. Skill Up Leader can be embedded into common LMS environments and integrated where needed (e.g., SSO and user provisioning). Tell us what use, and we’ll quickly make it happen
Will AI replace our human coaches?
No. Skill Up Leader complements human coaching—helping leaders practice and reflect between sessions while keeping human coaches for deeper, high-stakes topics
Does Skill Up Leader support other languages?
Skill Up Leader supports 140 languages — and yes, Swiss German too. If you need an additional language or a specific variant, let us know and we’ll confirm availability and timing
Can Skill Up Leader be used for performance evaluation?
No. Skill Up Leader is designed for development. We do not provide individual-level coaching transcripts or performance scores to employers

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